Tutorials / AI
Voice notes: transcribe and record
Read a customer’s voice note as text, and record voice notes to send or save as quick replies.
WhereCRM chip → Voice notes, or Dock → Tools → Voice notes
Transcribe
Open the chat, open Voice notes and press Transcribe next to any voice message.
Record
Press Record voice → Start recording, then Stop. Up to 5 minutes; it is sent as a real WhatsApp voice note.
Reuse it
Recordings can be attached to quick replies and campaigns.
Good to know
- If Chrome asks, allow the microphone for web.whatsapp.com.