WBoTCRM

Voice notes: transcribe and record

Read a customer’s voice note as text, and record voice notes to send or save as quick replies.

WhereCRM chip → Voice notes, or Dock → Tools → Voice notes
  1. Transcribe

    Open the chat, open Voice notes and press Transcribe next to any voice message.

  2. Record

    Press Record voice → Start recording, then Stop. Up to 5 minutes; it is sent as a real WhatsApp voice note.

  3. Reuse it

    Recordings can be attached to quick replies and campaigns.

Good to know

  • If Chrome asks, allow the microphone for web.whatsapp.com.