Chatbot flow builder (drag and drop)

Build menus and guided conversations by connecting steps on a canvas.

1. Choose how it starts

   In the Start step pick Keyword, First message from a new contact or Any message.

2. Add steps

   Add Send message, Ask (menu), If reply has, Wait, Add tag, Move in CRM, Hand to a person and End.

3. Connect them

   Drag a step by its coloured header. Drag from a dot on its right onto another step to connect. Click a line to remove it.

4. Menus

   In Ask (menu) add Menu options. The customer answers with the number or the text; each option has its own exit, plus Anything else.

5. Go live

   Switch the chatbot Active. A warning shows if any steps are not connected.