WBoTCRM
Tutorials / Reach customers

Campaigns (bulk messages)

Send one message — with photos, PDFs or a voice note — to a list, with safe delays and a report.

WhereDock → Campaigns → New campaign
  1. Choose recipients

    Pick a source: Paste numbers, a File (CSV or Excel), a CRM stage, a WhatsApp Business Label or a Group. Set the Default country code for numbers without one.

  2. Write the message

    Use {first_name}, {name}, {phone}, {date} and any spreadsheet column like {company}. {Hi|Hello} picks one at random so messages differ.

  3. Add media

    Press Attach image, video, audio or file. Tick Send as voice note for audio. Use the AI bar to improve or translate the text.

  4. Test it

    Press Send test to me — it arrives in your own chat. Check Preview for … to see each person’s version.

  5. Start

    Read the Safety box (waits, breaks, daily limit, time needed), then Start sending. Keep the WhatsApp tab open.

  6. Watch the report

    See sent, skipped and failed with the reason (Opted out, Not on WhatsApp, Invalid number). Pause, Resume or Stop any time.

Good to know

  • Try an A/B test: variant A goes to odd rows, variant B to even rows.
  • People on your opt-out list are skipped automatically.
  • Only message people who agreed to hear from you — unwanted messages get numbers banned.