Tutorials / Reach customers
Import contacts from Excel or CSV
Use a spreadsheet as a campaign list, with every column available as a variable.
WhereCampaigns → New campaign → File
Prepare the sheet
The first row must be column names: e.g.
phone,name,company,amount. Press Download a sample sheet for a ready template.Choose the file
Press Choose CSV or Excel file. WBoTCRM shows how many rows it found.
Match the columns
Pick the Phone column and Name column. All other columns become variables such as
{amount}.Import
Press Import N rows. Duplicates and opted-out numbers are flagged.
Good to know
- Numbers can be written any way (+91 98123 45678, 9812345678) — set the default country code for local numbers.