WBoTCRM
Tutorials / Reach customers

Import contacts from Excel or CSV

Use a spreadsheet as a campaign list, with every column available as a variable.

WhereCampaigns → New campaign → File
  1. Prepare the sheet

    The first row must be column names: e.g. phone, name, company, amount. Press Download a sample sheet for a ready template.

  2. Choose the file

    Press Choose CSV or Excel file. WBoTCRM shows how many rows it found.

  3. Match the columns

    Pick the Phone column and Name column. All other columns become variables such as {amount}.

  4. Import

    Press Import N rows. Duplicates and opted-out numbers are flagged.

Good to know

  • Numbers can be written any way (+91 98123 45678, 9812345678) — set the default country code for local numbers.