Tutorials / AI
AI writing and translation
Make a message clearer, shorter, friendlier or more formal, or translate it before you send.
WhereThe AI bar under any message editor (campaigns, quick replies, schedule)
Write a draft
Type your message in the editor.
Improve it
Press Improve, Shorter, Friendlier or Formal. The text is rewritten in place.
Translate it
Press → English, → हिन्दी, → Português or → Español.
Undo
Not happy? Press Undo to get your words back.
Good to know
- Translate a customer’s messages from the CRM chip → Translate their messages.
- AI uses your own AI key if you saved one in the customer panel.